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Helloooo readers....how's health? Wish the best of health to you all
I believe you all read the post Mr ducky did. well that post is tips on starting your own internet cafe business. He did well on that. So my post related to his in a way because mine is talking about some common mistakes that people did when they started their own internet cafe.
People always say that the first impression matters most right? lets say you opened an internet cafe and for the grand opening, you gave free try-outs. You know people, some just want to compare the new one with your newly opened and some just want to get the free internet surfing, no matter what the reason, you still need to impress these people. If on the free try-outs, these people who came face problems like PC not working or have to restart, cannot connect to server or many other reasons, your first impression gone just like that.
So what you need to do is to make sure that your PCs are made of a good brand of hardwares. A brand that people know it's reputation. That's one, another one is slow PC. Please make sure that you don't buy slow PCs, always get the fastest PC in the market for your internet cafe because people that visit internet cafes expect to have a fast flowing experience and if you fail to do so, you are gonna lose to the competitors. This one can fall into the bad maintenance problem because bad maintanance also can cause your computers to slow down.
Always keep up with competitors and get the latest softwares and hardwares to make sure that your internet cafe can maintain its performance thus keeping the customers to come back.
Another common problem in internet cafes is smokers. These smokers can enter to the non-smoker area but non-smoker would not go to the smokers are because they hate the smokes. So it is better to just make your internet cafe a non-smoking one because the amount of non-smokers are larger than smokers when it comes to visiting an internet cafe. Majority counts and failing to do so keeps your customers away.
One major common problem is the lack of computers. You know that most of the people that goes to internet cafes always in groups, rarely alone because 'the more the merrier' so it is your duty and responsibility as the owner to make sure that these customers that are in groups can always get their PCs because when their happy, you are happy. Always make sure that there are always computers available for your customers. Customer satisfaction is gold. Hahaha....
what i just post is only a few of the problems but i focus on the most common so that you readers won't be reading through a whole lot more. So this is it for this week and i'll be back for next week...Thank You
(Source of reference :Internet Cafes Common mistakes URL: http://www.ccautosoft.com/internet-cafe-guide/internet-cafe-common-mistakes.php accessed on 4 february 2010)
Friday, February 5, 2010
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